How to Use Zotero

Zotero recommends:

1.  Make sure you are running the latest version.  To see what version you're running,  On a Mac, select "About Zotero" from the Zotero menu.  With Windows or Linux, select "About Zotero" from the help menu.  Upgrade Zotero if you are not running the latest version.

2.  Check Zotero's troubleshooting pages.

• Issues installing Zotero

• Issues with Zotero data (e.g., library missing, restoring from a backup)

• Issues saving from websites

• Issues with the browser extension

• Issues with word processor plugins

• Issues with data syncing

• Issues with file syncing

• Issues with file handling (e.g., PDFs opening in the wrong application)

3.  Search the Zotero forums.  See if someone else has encountered the problem--and if it has been resolved.

4.  Post to the forums.  Before doing so, you  must create an account, read the forum guidelines, and review the procedures for reporting problems.   Find here documentation for how Zotero support works.