Faculty Scholarship: Administrators

Jessica Ickes


Jessica Ickes
Director of Institutional Research

B.S., Juniata College
M.A., Andrews University


Ickes has served in various institutional research and assessment capacities over the last thirteen years.  Her recent research interests have focused on studying how students interpret student learning outcomes particularly in the context of the Lumina Foundation’s Degree Qualifications Profile (DQP), and the developing role of institutional research in higher education.

Caitlin Murphy


Caitlin Murphy
Associate Director of Global Education

B.A., Lebanon Valley College

M.A., American University


Caitlin has experience working with students from around the world. She supports students socially, culturally, and academically as they transition to life at LVC. Caitlin’s responsibilities include advising, recruiting, programming, and initiating internationalization campaigns on campus.

Jessica Ickes' Scholarship and Pedagogy 2016 Celebration

Ickes, J. L., & Flowers, D. R. (2016, March). Testing the DQP: What was learned about learning outcomes? New Directions

for Institutional Research, 2015(165), 27-41.

Caitlin Murphy's Scholarship and Pedagogy 2016 Celebration

Murphy, C. (2014). Utilizing sports as a medium for normalizing homosexuality. Intercultural Management Quarterly, XV(1),